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Be Careful with Credit Counselors

  • How much will the services cost? Be sure to obtain a detailed price quote in writing and make absolutely certain that all of the fees are listed in the quote. Identify any up-front or starting costs, monthly fees, and other charges for the various services offered by the company.
  • How are your individual credit counselors paid? Are they given a commission based on services that you sign up for? The FTC advises that if the organization won't disclose how it receives compensation from creditors, or how their employees are compensated, you should continue to shop elsewhere.
  • Will the information that I provide to the credit counselor be kept confidential? You should know exactly who would have access to the personal and financial information that you give to the company.
  • Many companies advertise credit-counseling services. It can be difficult to determine which are reputable and which should be avoided at all costs. One of the best ways to find a reliable and reputable credit counseling service is to contact the National Foundation for Credit Counseling (NFCC) for a referral in your area. Founded in 1951, this entity is the county's largest and longest serving national nonprofit credit counseling organization. Their agencies have trained, certified credit counselors who offer free and low-cost educational information, management advice, and debt reduction services. For more information, please visit their website.